Applied before and still haven’t received your National Identity Card? This page gives you everything you need before you reapply. When you're ready, you’ll click the button and complete your reapplication on the official portal using your original payment proof and your BSA Number.
This reapplication is only for people who applied before and did not receive their National Identity Card, or who were instructed to reapply due to incomplete/incorrect documentation or verification issues.
You already submitted an application before, but your National ID Card has not been received, or your initial submission needs correction/reprocessing.
If you never applied before, this page is not for you. Please use the National Identity Card Eligibilty page instead.
Before you click the reapplication portal button, gather everything below. This is how you avoid delays.
Used to confirm you already paid and applied previously.
Used to locate your original application record.
Submit documents again so verification can be completed.
Your reapplication can pause if documents are unreadable or mismatched.
This is a verification-first workflow. The goal is to confirm your prior application and reprocess issuance.
Receipt + BSA Number help locate your previous submission.
We review your documents for completeness and clarity.
Once verified, your National ID card is reprocessed for issuance and delivery.
Use a phone number and email address you actively check. If we can’t reach you, the case pauses.
When you click the button below, you will be redirected to the official page where you will fill out the reapplication form. Have your receipt, BSA Number, and documents ready before you begin.
This landing page only provides guidance and requirements. The form is completed on the official portal.
Make sure you have everything below before you click “Continue”.
Quick answers for common reapplication issues.